01.16

Circular Letters

1. letter 1

High Technology Supplies

I.T. House

32 Old Kent Road

London

WC1 5EW

Telp: +44191556699

Fax: +44191556670

Our Ref: SD/ss

2 April 2008

(Name)….

(Address)…

……………..

……………..

Dear Sirs,

RX3 Printer Recall

We are sorry to tell you that we have to recall the RX3 Printer in your company, because we are afraid there are some faults within the machines. Therefore we will take back the printer to our service department for a check. We are really sorry about this bother, but you do not have to worry about this problem. We can ensure you that it is just a preventive effort. Besides that, we will responsible for all the costs, therefore please let us know the details costs for sending the machines. We will repay this and also send back your machines within twenty four hours, with including two free packs of printer paper also. Please do not hesitate to call us if there are any problems. Thank you.


Yours faithfully,


Susan

Administrative Services Manager


2. Letter 2


High Technology Supplies

I.T. House

32 Old Kent Road

London

WC1 5EW

Telp: +44191556699

Fax: +44191556670

Our Ref: SD/ss

2 April 2008

(Name)….

(Address)…

……………..

……………..

Dear Sirs,

Printer Paper Quotation

We would like to know about the price of printer paper if we order from your company. We are planning to order between one and two thousand packs of printer paper. However, we are still uncertain how many papers that actually we need, therefore there is a possibility that we might order in batches 500 until we feel enough. We think white paper will be a good choice, but we will be grateful if you can tell us any other colours which are cheaper. Please let us know about the delivery time also. We are looking forward to accept your reply by next Thursday. Thank you.


Yours faithfully,


Susan

Administration Services Manager


3. Letter 3


High Technology Supplies

I.T. House

32 Old Kent Road

London

WC1 5EW

Telp: +44191556699

Fax: +44191556670

Our Ref: SD/ss

2 April 2008

(Name)….

(Address)…

……………..

……………..

Dear Sirs,

Delivery Services Quotation

We are writing to inquire about the details of delivery service from your company. We suppose to handle around 1000 printers’ deliveries within the next 4-6 weeks. Therefore we would like to know about the fixed price for delivering printers which the weight about 6kg each once packed. Please let us know about the costs per printer, speed of delivery and also the details of insurance cover. For information, we want to know about the charge for European destinations only. Thank you.


Yours faithfully,


Susan

Personal Assistant

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